Nayo Ltd. (“Nayo”, “we”, “us”) respects your privacy. This policy explains what information we collect when you use our website and place orders for apparel, meals, and healthcare uniforms, how we use it, and the choices you have.
Information we collect
We may collect:
- Contact details you give us: name, email address, and phone number.
- Delivery details when you choose delivery: street address, city, state, and ZIP code.
- Order details: products, quantities, meal notes (sides dropped or extras added), pickup or delivery, and order total.
- Payment information processed by Stripe. We do not store your full card number on our servers.
- Basic technical data such as browser type and pages visited, used to keep the site working.
How we use your information
We use this information to:
- Take, confirm, and fulfill your orders (pickup or delivery).
- Process payment securely through Stripe.
- Contact you about an order, a question, or a change in hours.
- Improve our website, products, and customer service.
- Meet legal, tax, and accounting requirements.
We do not sell your personal information. We do not use your data for unrelated marketing unless you ask us to stay in touch.
Who we share it with
We share information only as needed to run the business: Stripe for payments, and any delivery partner required to complete a delivery order. We may also share information if the law requires it, or to protect Nayo Ltd., our customers, or the public.
Cookies
The site uses limited cookies or local storage to keep your cart and checkout working. These are needed for the shop to function. You can clear them in your browser; doing so may empty your cart.
How long we keep information
We keep order and contact records as long as needed to fulfill orders, handle questions, and meet legal record-keeping duties, then delete or anonymize them when they are no longer required.
Your choices
You may ask us to access, correct, or delete personal information we hold about you, or to explain how we use it. Contact us using the details below. We may need to keep some records where the law requires it (for example, completed payments).
Children
Our shop is not directed at children under 13, and we do not knowingly collect personal information from them.
Contact
Questions about this policy: call +1 (240) 308-3183 or email hello@nayo.store. Nayo Ltd.